5800 Touchscreen calibration

Document created by viavisupport on Jan 17, 2017
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5800 Touchscreen calibration                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           

Problem Overview

The touchscreen on my 5800 is not responding correctly.

Resolution

First make sure you are using the correct stylus. The version 1 5800 uses a sharp tip stylus. The version 2 5800 uses a soft ended stylus and if you are trying to use your finger you would need to use the pad of your finger. If the calibration appears to be off, the screens can be recalibrated from the SYSTEM>DISPLAY screen. If the screen calibration is too far off to navigate to that screen you can plug in a USB mouse and use the mouse to reach the proper screen and then switch back to the stylus after pressing the Calibrate touchscreen soft button.

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