WIFED will pair but cannot register

Document created by viavisupport on Jan 17, 2017
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WIFED will pair but cannot register                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           

Problem Overview

My WIFED (WiFi Advisor) will pair with my IPAD but it cannot register.


If the IPAD is iOS 9.3.1 please update the operating system on the IPAD to the latest version.