ADSL/VDSL icons have gone from the home page.

Document created by viavisupport on Jan 17, 2017
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If the ADSL/VDSL tab options are missing from the home page, attempt a reseat of the SIM module.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           

Problem Overview

ADSL/VDSL icons have gone from the home page.

Resolution

If the ADSL/VDSL tab options are missing from the home page, attempt a reseat of the SIM module. If the SIM is loose then these 2 menu options will disappear. A reseat usually restores the connection and the menu options.

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