Problem OverviewUnexpected modem firmware version message occurs when launching the BDCM DSL module.
ResolutionThis message occurs when the DSL modules firmware conflicts with the HST mainframes installed software. Users can select OK to bypass the message and perform a test. This condition occurs when a newer module is used on an HST mainframe with an older software version or when an older module without updated firmware is used on an HST mainframe with newer software. To permanently clear the message follow the upgrade instructions in the HST and BDCM module software upgrade procedures to reload the HST and/or the BDCM module to compatible software/firmware versions.