HST WAN upgrade goes immediately to error, stopping the upgrade.

Document created by viavisupport on Jan 17, 2017
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HST WAN upgrade goes immediately to error, stopping the upgrade.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           

Problem Overview

HST WAN upgrade goes immediately to error, upgrade stopped.


Check the FTP address under the WAN upgrade FTP script address. It should begin with ftp:// and the “ftp” must appear in lower case letters. The remainder of the address is subject to change and may be customer-specific. Consult the HST WAN upgrade procedures for the current public upgrade string as well as the username and password; however, the username and password are also case-specific. Make sure the ethernet cable is plugged on the ethernet port at the top of the testset.