When I press START on my Viavi OTDR to shoot a trace, I immediately get a message saying the connector is bad.
Problem Overview
When I press START on my Viavi OTDR to shoot a trace, I immediately get a message saying the connector is bad.Resolution
Inspect and clean the connector on the OTDR module as well as the connector on the fiber connected to the testset. This message means the OTDR is seeing a very poor launch condition into the fiber. Try another launch cable if cleaning does not resolve.Inspect the connector on the OTDR module for dirt or damage.