OTDR Bad Connector Error

Document created by viavisupport on Jan 17, 2017
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When I press START on my Viavi OTDR to shoot a trace, I immediately get a message saying the connector is bad.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           

Problem Overview

When I press START on my Viavi OTDR to shoot a trace, I immediately get a message saying the connector is bad.

Resolution

Inspect and clean the connector on the OTDR module as well as the connector on the fiber connected to the testset. This message means the OTDR is seeing a very poor launch condition into the fiber. Try another launch cable if cleaning does not resolve.Inspect the connector on the OTDR module for dirt or damage.

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