Pathtrak License is showing wrong IP address

Document created by viavisupport on Jul 17, 2018
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Problem Overview

At the moment to review the license page, the ip address in the license is different than the ip address that was assigned to the Pathtrak server.


In Windows Server, the host file has the wrong static IP that will not match with the Pathtrak/Xpertrak server. The Ip address should match the host ip. 
To change that, go to C:\Windows\System32\drivers\etc and edit the host file with the IP as the Pathtrak/Xpetrak Server.