DSAM Screen appears rotated

Document created by viavisupport on Aug 16, 2019
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ProblemDSAM Screen appears rotated 180 degrees
Resolution
Display rotated causes:
  • Probably the unit is on an old FW version and it needs to be upgraded
  • Once it is upgraded to the latest FW you have to setup the screen using the following procedure:
    • Go to CONFIGURE section, then GENERAL, and then CHOOSE A UTILITY
    • Now you should have a selection for "rotate LCD". Select that option and reboot the unit. Screen should be now on the correct position. 
NOTE: If the option is not available on the "Chose a Utility" menu, unit is faulty and needs repair.

 

Alfredo Fierro
EMEA TAC

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