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TB2000 touchscreen calibration issue

Question asked by viavisupport on Aug 14, 2018
Latest reply on Aug 14, 2018 by viavianswers

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Question

My TB2000 touchscreen is out of calibration. I can't get to the SYSTEM icon to get into the touchscreen calibration menu

viavianswers Aug 14, 2018 4:30 AM

Correct Answer

Connect a USB mouse to get into the menu. Once into the touchscreen calibration menu, disconnect the mouse and run through the screen calibration menu.

***FYI*** Touchscreen calibration is only possible on the older resistive touchscreens. The newer capacitive touchscreen (stylus end looks like a pencil eraser) and not able to be calibrated in the field.

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viavianswers Aug 14, 2018 4:30 AM
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Correct Answer
Connect a USB mouse to get into the menu. Once into the touchscreen calibration menu, disconnect the mouse and run through the screen calibration menu.

***FYI*** Touchscreen calibration is only possible on the older resistive touchscreens. The newer capacitive touchscreen (stylus end looks like a pencil eraser) and not able to be calibrated in the field.
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